The encrypted documents decrypt when downloading!

Updated 3 days ago in Client Document Manager
2 5 days ago

I have the encrypt all documents settings in the trial site. However, when I view the encrypted file and I clicked on the option to download, the downloaded file decrypts! This is a serious security issue with this encryption addon. I wonder if also applies to encrypted files stored in the server that when downloaded it decrypts! Usually, when files are encrypted there is a website key. So, I guess this encryption addon doesn’t work properly because there is no website key to protect the encryption.

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Hey Janetac, the key is hashed and secured in multiple parts within the database. This was needed so we could offer the encrypted file for download

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0 3 days ago

Ok. But the encrypted file in the back end won’t be encrypted when downloaded which is a security risk. I thought that when the files are encrypted, nobody could read them even when downloading them.

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